Privacy Policy

1. Introduction

Orem Masonry & Concrete ("we," "our," or "us") operates masonryorem.com. We respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, how long we keep it, and what rights you have regarding your data.

By using this website, you agree to the practices described in this policy. If you do not agree, please do not use our website.

2. Information We Collect

Information you provide directly

When you fill out a contact form, request an estimate, or send us an email, you may provide:

• Your name
• Your email address
• Your phone number
• Your service address or general location
• A description of the work you need
• Any other information you choose to include in your message

We do not require you to create an account to use this website.

Information collected automatically

When you visit our website, certain technical information is collected automatically through cookies and analytics tools. This may include:

• Your IP address and general geographic location
• Browser type and version
• Device type and operating system
• Pages you visit and how long you stay
• The website that referred you to ours
• Date and time of your visit

3. Cookies and Tracking Technologies

Our website uses cookies - small text files stored on your device - to help us understand how visitors interact with our pages. We may use:

• Essential cookies: Required for basic website functionality.
• Analytics cookies: Help us understand which pages are most useful and how visitors navigate the site (for example, through Google Analytics).
• Advertising cookies: May be set by third-party advertising platforms if we run any paid advertising campaigns.

Most browsers allow you to control cookies through their settings. Disabling cookies may affect some website functionality.

4. How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and inquiries
• Schedule on-site visits and consultations
• Communicate with you about your project or our services
• Improve the content and usability of our website
• Understand where our website visitors come from and how they find us
• Comply with applicable legal obligations

We do not sell your personal information to third parties. We do not use your information to send unsolicited commercial email.

5. How We Share Your Information

We share your information only in the following limited circumstances:

• Service providers: We use third-party tools such as contact form platforms and analytics services. These providers access your data only to perform services on our behalf and are contractually required to protect it.
• Legal requirements: We may disclose your information if required by law, court order, or government authority.
• Business transfers: If our business is sold or merged with another business, your information may be transferred as part of that transaction. We will notify you of any such change through this website.

6. Data Retention

We retain your personal information for as long as is reasonably necessary to fulfill the purposes for which it was collected - generally, as long as we have an active business relationship or ongoing project with you, and for a reasonable period afterward to address any follow-up questions or legal requirements.

Analytics data is retained according to the settings of the tools we use (typically 14 to 26 months) and is then automatically deleted or anonymized.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to know what personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications
• The right to file a complaint with a relevant data protection authority

To exercise any of these rights, contact us at info@masonryorem.com. We will respond within a reasonable time and no later than required by applicable law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any site you visit outside of masonryorem.com.

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us so we can delete it.

10. Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: